Service Advisor Supervisor - Xpeng

Erajaya · 📍 Bali, Indonesia · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 8000000 - 12000000
Erajaya is seeking a talented and experienced Service Advisor Supervisor to join our team in Bali. The ideal candidate will have a strong background in automotive service and a passion for customer satisfaction. This role offers an exciting opportunity to work with the latest technology and a growing brand in the Indonesian market.

📋 Tanggung Jawab Pekerjaan

Oversee and manage a team of Service Advisors to ensure high-quality service and customer satisfaction.,Coordinate with mechanics and other service departments to ensure smooth operation of the service center.,Diagnose and repair customer vehicles, providing expert advice and solutions.,Maintain accurate records of service history and customer interactions.,Ensure compliance with company policies, procedures, and industry regulations.,Provide training and support to the Service Advisor team to enhance their skills and knowledge.,Participate in inventory management and ensure timely restocking of spare parts.,Collaborate with the management team to improve service processes and customer experience.

🎓 Kualifikasi & Syarat

Bachelor's degree in Automotive Engineering, Mechanical Engineering, or a related field.,Minimum of 5 years of experience in automotive service, with at least 2 years in a supervisory role.,Strong knowledge of automotive systems and repair procedures.,Excellent communication and interpersonal skills.,Ability to work well under pressure and meet tight deadlines.,Familiarity with Xpeng vehicles and their specific service requirements.,Proficient in using computer systems and software for service documentation.,Valid driver's license and clean driving record.

🛠️ Keahlian

Leadership and team management skillsProblem-solving and diagnostic skillsCustomer service and relationship managementTechnical skills in automotive repair and maintenanceAttention to detail and accuracy in documentationAbility to work in a fast-paced and dynamic environment
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